You can purchase your items online from Core Knowledge Publishing and ship them directly to your postal address.
Here you’ll find everything you need to know about shipping, returns and how we protect your privacy online.

1. Shipping Info

  • Core Knowledge Publishing delivers Australia-wide usually within 3-7 working days via Australia Post.
  • Your order is packed and sent to the shipping destination you provided during check out in the online store.
  • Deliveries over $100.00 total value will be sent by registered post and a signature will be required to recieve.
 

2. Returns Policy

  • Refunds are provided if goods are faulty and have been damaged during the printing process or incorrectly printed.
  • Please choose goods carefully as you are not entitled to a refund if you simply change your mind or make a wrong decision.
  • It is your responsibility to ensure that the delivery address you supply is correct and current.
  • Core Knowledge Publishing reserve all rights to deem a claim for return worthy of refund or otherwise.
 

3. Privacy Policy

3.1 Collection of Personal Information

When you place an order, the personal information we collect may include your:

  • Name
  • Delivery Address
  • Email Address
  • Telephone Number
  • Mobile Number

The personal information we collect from you will be used in some or all of the following ways:

  • To deliver the products you have purchased via the Core Knowledge Publishing website
  • To communicate with you during the delivery process of the product and for customer support purposes
  • To provide you with relevant product information
  • To aid Core Knowledge Publishing in the development of new products and services
  • To optimize the site and your shopping experience

If you sign up for the Core Knowledge Publishing mailing list we’ll also use your personal information to send you marketing or promotional information from time to time. You can opt out of receiving marketing information from Core Knowledge Publishing at anytime by using the unsubscribe function within the electronic marketing material.

3.2 Security of Your Personal Information

We assure you that all information we collect will be safely and securely stored.

We protect your personal information by:

  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorised computer access
  • Securely destroying your personal information when it’s no longer needed for our record retention purposes

We value our customers and will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from the HaggleCo website.

There may be some exceptional circumstances for disclosing your personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

Core Knowledge Publishing is committed to complying with the Privacy Act and the National Privacy principles.

3.3 Complaints About Breaches of Privacy

If you believe that your privacy has been breached by Core Knowledge Publishing, you can contact us and all attempts will be made to resolve the matter.

3.4 Collection of Computer Data

When you visit Core Knowledge Publishing, our servers and our google analytics setup automatically records information that your browser sends whenever you visit a website. This data may include information such as your computer’s Internet Protocol address, browser type or the webpage you were visiting before you came to our site, pages of our site that you visit, the time spent on those pages, information you search for on our site, access times and dates, and other statistics.

We don’t treat the data collected as personal Information or use it in association with other personal information, though we may aggregate, analyze and evaluate such information to better tailor or improve the services or products provided.